Privacy Policy
This privacy policy explains how Laboratori Bellezza Italia S.p.A. ("we", "us", or "our"), located at 185 Via Zanardi, Floor 3, 40131 Bologna, Emilia-Romagna, Italy, collects, uses, and protects information gathered through your use of our online platform and services.
1. Information We Collect
We collect information to provide and improve our services. The types of information we collect depend on how you interact with our site and services.
Information You Provide to Us: We collect information you provide directly when you interact with us, such as when you fill out forms on our site, inquire about our services (cosmetic formulation, contract manufacturing, quality control, etc.), request information, or communicate with us. This may include your name, business contact details, company name, role, and details related to your inquiries or requests.
Information Collected Automatically: When you visit our site, we may automatically collect certain information from your device. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and dates/times of visits. We collect this information using cookies and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for various business purposes, including:
To provide, operate, and maintain our services;
To respond to your inquiries and requests, and provide customer support;
To communicate with you, including sending technical notices, updates, security alerts, and administrative messages;
To develop and improve our services, our site, and your experience;
To understand how our services are used and analyze trends;
To detect, prevent, and address technical issues and security incidents;
To comply with legal obligations and regulatory requirements;
To protect our rights, property, and safety, and that of our users and others.
Our legal basis for processing your personal data includes:
Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract;
Processing necessary for compliance with a legal obligation;
Processing based on your consent (e.g., for certain types of marketing communications, where required);
Processing necessary for the purposes of our legitimate interests, provided these are not overridden by your fundamental rights and freedoms (e.g., improving our services, preventing fraud, managing our business).
3. Sharing Your Information
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
Service Providers: We may share information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf (e.g., website hosting, analytics, professional advisors). These third parties are obligated to protect your information and use it only as instructed by us.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
With Your Consent: We may share your information with your consent.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
5. Your Data Protection Rights
Depending on your location and applicable law, particularly under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
You also have the right to lodge a complaint with a supervisory authority, particularly in the European Union, if you believe that our processing of your personal data infringes applicable law.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information.
7. Third-Party Websites
Our site may contain links to third-party websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us by mail at:
Laboratori Bellezza Italia S.p.A.
185 Via Zanardi, Floor 3
40131 Bologna, Emilia-Romagna
Italy